Recruiting

Interview scheduling

Interview scheduling lets you publish availability windows on each job. Candidates pick a slot from a link tied to their applicant record, and the booking lands in RouteFlex with their start time, location, and any notes. Everything is internal to RouteFlex — there's no external calendar sync, so the source of truth for who's booked when is the Interviews page.

Open RouteSourceInterviews to manage appointment types and availability across your jobs.

Screenshot

The Interviews page with an Appointment types list on the left and availability windows for the selected job on the right.

RouteSource › Interviews

Appointment types

An appointment type is a company-managed category that windows belong to. Most accounts start with one called "Interview," but you can add others — "Verification," "Ride-along," "Document drop-off" — as your process needs them. Every availability window is tied to exactly one type.

Availability windows

A window says "on these days, between these hours, this job offers slots of this length, for this appointment type." Per window you control:

  • Days of week — any subset of Sun–Sat.

  • Window start and end — the daily hours covered, like 09:00 to 16:00.

  • Slot duration — how long each appointment is, in minutes.

  • Buffer between slots — pad time after each appointment so back-to-back bookings don't run over.

  • Advance booking days — minimum notice required before a candidate can book.

  • Max bookings per slot — 1 for a single recruiter, higher if multiple people can run an appointment simultaneously.

  • Location and Meeting link — both optional, both free-text; the meeting link is whatever you paste in (no auto-generation from a video provider).

  • Notes — context shown to the candidate on the booking page.

  • Color — used to distinguish this window on the interviews calendar view.

Showing a window only to some applicants

Each window has a Filters section that lets you scope visibility to applicants matching a set of conditions. Filter match can be all (every condition must pass) or any (one is enough). An empty filter list means the window is visible to every applicant on the job. This is how you offer different windows to different audiences — say, a remote phone screen for out-of-state applicants and an in-person interview for local ones — without juggling separate jobs.

Blackouts

Blackouts remove time from your availability without editing the underlying windows. Use them for one-off days off (a specific date range) or recurring exclusions (every Friday afternoon, every lunch hour). Blackouts apply to all windows on the job.

Bookings on the applicant record

When a candidate picks a slot, the booking attaches to their applicant record with the start and end time, location, meeting link, and any notes they entered. The candidate has a confirmation link they can use to cancel.

From your side, you can mark a booking as a no-show after the time has passed. The no-show is timestamped and attributed to the user who flagged it, so you have a clean record if you need to act on a pattern.

Sharing a booking link with a candidate

The booking page is reachable from the applicant's detail panel. The most common pattern is to wire it into an automation: when an applicant reaches your phone-screen stage, send them an email or SMS containing their booking link. They click, pick a slot, and the booking comes back attached to their record.